Resume

Working Experience

Quality Coach at ASEA, LLC

(Feb 2022 – March 2023)

  • Trained and mentored new associate support agents.
  • Monitored and evaluated associate support calls during coaching sessions.
  • Encouraged agents to reach working goals and assist with closing knowledge gaps.

Social Media Coordinator at ASEA, LLC

(March 2023 – July 2024)

  • Planning, management, coordination, and scheduling of social media content.
  • Monitoring social media channels and handling conversational marketing.
  • Measuring and analyzing KPIs and analytics.
  • Took ownership of at-risk projects and mobilized people to collaborate to accomplish marketing goals.
  • Confident in my ability to self-educate on new topics and systems.
  • Quickly learn and apply new knowledge and skills and run with it.

Education

Ensign College

  • Digital Marketing & Social Media Management, B.S.
  • Communications & Content Creation, B.S.

Certifications

  • Social Media Certificate
  • Digital Marketing Certificate
  • Content Marketing Certified
  • Digital Analytics (Google Cert)
  • Excel Certification (MOS Cert)
  • Data and Web Analytics with GA4 Certificate
  • Bridging the Gap Interpreting Certified

Expertise

  • Project Management (Workfront)
  • Social Media Scheduling (PromoRepublic)
  • Spanish 100% Proficient (Writing, Speaking, and Reading)
  • Vocal Video (Video editing)
  • CapCut (Video editing)
  • Teams
  • Trello
  • WordPress
  • Canva

Talents

Executive

I possess specific traits and capabilities that enable me to lead effectively, make decisions decisively, and drive results in various organizational contexts.

Strategic

I excel in analyzing complex situations, identifying long-term goals, and creating effective plans to achieve those goals. I possess a unique combination of foresight, adaptability, and critical thinking that enables me to navigate challenges and seize opportunities effectively.

Growth Mindset

I believe in the potential for continuous improvement and development, both personally and professionally. I see challenges as opportunities, embrace learning, and remain resilient in the face of setbacks.

Relationship building

I excel at forming genuine, meaningful, and lasting connections with others. I have an innate ability to understand people, foster trust, and create bonds that are both personal and professional.

Discipline

I strive to consistently demonstrate self-control, focus, and determination to achieve goals, regardless of obstacles or distractions. I have a strong sense of commitment and the ability to prioritize long-term success over short-term gratification.

Communicator

I excel at expressing ideas clearly, engaging others effectively, and fostering understanding. I have a natural ability to connect with diverse audiences, both verbally and non-verbally, facilitating collaboration, persuasion, and clarity in the workplace.

Leadership

I like to inspire, guide, and influence others toward a common goal. I create a vision, motivate people to achieve it, and foster an environment of collaboration and growth. I adapt to challenges, make decisive choices, and prioritize the needs of my team or organization.

Agile

I adapt quickly and effectively to change, thrive in dynamic environments, and approach challenges with creativity and resourcefulness. I am flexible, proactive, and open-minded, often excelling in roles or situations that require rapid learning, decision-making, and innovation.

Efficient

I strive to consistently achieve maximum productivity with minimum wasted effort or resources. My focus is on doing things right, streamlining processes, and optimizing my time and energy to reach desired outcomes effectively.